Frequently Asked Questions

Everything you need to know about Dose & Co. products, shipping, and our GLP-1 community.

What medications are Dose & Co. products compatible with?

Our products are designed for all GLP-1 receptor agonists, including Wegovy, Ozempic, Mounjaro, Zepbound, and Rybelsus. The Travel Cooling Case fits 2-4 injection pens, and the Oral Dose Tracker accommodates oral medications. Our products use "GLP-1" language rather than brand-specific labeling to serve the entire community.

How long does the Travel Cooling Case keep medication cold?

Our dual ice pack system + 10mm PE foam insulation keeps medication at 2-8°C (36-46°F) for 6-8 hours. This has been verified by independent testing. For best results, freeze both ice packs overnight before use.

What is the return policy?

We offer a 30-day money-back guarantee on all products. If you're not satisfied for any reason, contact our support team and we'll make it right — no questions asked.

Do you ship internationally?

We currently ship to the United States and United Kingdom. We're working on expanding to Canada, Germany, and Australia. Sign up for our newsletter to be notified when new regions are added.

Is the Oral Dose Tracker BPA-free?

Yes! The Oral Dose Tracker is made from BPA-free Tritan plastic with silicone seals. All materials are FDA-compliant for food contact and Prop 65 compliant.

How many days does the Wellness Journal cover?

The Wellness Journal contains 90 guided daily spreads, covering approximately 3 months of your GLP-1 journey. Reference pages include titration schedules, side effect guides, and a high-protein food list. Refills are available when you complete your first journal.

What's included in the Complete Starter Bundle?

The bundle includes all four products: Travel Cooling Case ($39.99), Wellness Journal ($16.99), Oral Dose Tracker ($14.99), and Injection Site Planner ($9.99) — an $81.96 value for $71.97. Everything comes in a premium gift box with tissue paper and a welcome card.

How does the Injection Site Planner work?

The Site Planner is a 30-day static-cling pad that mounts on your bathroom mirror without adhesive. It features a body diagram with marked injection zones (abdomen quadrants, thighs, arms). Each day, mark where you injected. This helps you rotate sites properly, reducing bruising and improving absorption.

Are Dose & Co. products FDA-approved medical devices?

No. Our products are accessories, not medical devices. The Travel Cooling Case uses FDA-compliant food-grade materials but does not require 510(k) clearance. All materials are Prop 65 compliant and safe for their intended use.

Can I buy products individually or only in the bundle?

All products are available individually. The Complete Starter Bundle offers a $9.99 discount compared to buying all four separately. Many customers start with one product and add more as they continue their journey.

Still have questions? We're here to help.

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